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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Ruth Lawson

October 29, 2026

5 out of 5 rating by Ruth Lawson
"I can’t say enough good things about the customer service! Everyone is so amazing, helpful, and kind. It’s refreshing to deal with people who genuinely care about their customers and go above and beyond to make sure you have a great experience. They make you feel valued and appreciated, and that really means a lot. Thank you for being so wonderful! Keep up the amazing work Kia!"
We responded:
"Thank you, Ruth, for your wonderful review! I'm really happy to hear that you felt valued and appreciated by our team. It's our goal to provide caring and helpful service, and I'm glad Kia and the rest of the team made your experience a positive one. We appreciate your support!"
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Sherry

October 22, 2026

5 out of 5 rating by Sherry
"2 thumbs up for Nicole! She has always been extremely helpful and quick with my insurance needs. I spent 20 years in the insurance business, her communication and knowledge is top notch! Thank you Nicole!!"
We responded:
"Thank you, Sherry! I'm really happy to hear that you've had such a positive experience with us. Your background in the insurance industry makes your feedback even more meaningful. It's great to know that our communication and knowledge have met your expectations. We're always here to help with your insurance needs!"
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Ismael Tejada

October 16, 2026

5 out of 5 rating by Ismael Tejada
"Great team! They always have a great attitude and are very helpful. I could not recommend more"
We responded:
"Thank you, Ismael, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Eric Tyler

October 15, 2026

5 out of 5 rating by Eric Tyler
"Always easy to get a hold of someone. Very professional, helpful and friendly."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm glad to hear that you find our team easy to reach and that you appreciate our professionalism and friendliness. We're here to help whenever you need us. Thanks for choosing us!"
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Mike Jones

September 28, 2026

5 out of 5 rating by Mike Jones
"They’ve always taken care of me. I like having a local personal insurance agent."
We responded:
"Thank you, Mike! I'm happy to hear that you appreciate having a local personal insurance agent. It's important to us to make sure you're well taken care of. We're always here if you need anything else!"
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L M S

September 23, 2026

5 out of 5 rating by L M S
"Very easy to get life insurance with a reasonable rate."
We responded:
"L M S, thank you for the 5 stars! I'm happy to hear that you found the process of getting insurance straightforward and at a reasonable rate. Let us know if we can help with anything else!"
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Joe Bergin

August 28, 2026

5 out of 5 rating by Joe Bergin
"Great knowledge of customer needs...always personable and very helpful.Love these guys!
Joe B"
We responded:
"Joe, thanks for the review! I’m happy our team has been welcoming and helpful whenever you need us. Don’t hesitate to reach out if you need anything!"
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Joe Laster

August 21, 2026

5 out of 5 rating by Joe Laster
"Great service!"
We responded:
"Joe, thank you for the 5 stars! I'm happy to hear you enjoyed the service at our office. Let us know if we can help with anything else!"
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Heather Steele

August 17, 2026

5 out of 5 rating by Heather Steele
"Have had State Farm for years and have always had great service. Added another vehicle to our policy today. They were quiet and right to the point as always and very helpful."
We responded:
"Heather, thank you for taking the time to leave us a review! I'm happy to know you've consistently received great service from our office. We're always here to help if anything else comes up!"
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Adam Dotson

August 17, 2026

5 out of 5 rating by Adam Dotson
"They have gone above and beyond in making our transition from Kentucky to Vermont stress-free. I find everyone there to be knowledgeable and willing to go the extra mile to ensure all questions/concerns are addressed."
We responded:
"Adam, thank you for taking the time to leave us a review! I'm happy to hear that our team could make your move from Kentucky to Vermont smooth and stress-free. We always aim to address all questions and concerns with care. We're always happy to help if anything comes up."
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Keith Ross

August 17, 2026

5 out of 5 rating by Keith Ross
"Nicole is the best! Always quick to help with anything you need and answers all your insurance questions quickly. Also best price I found 🤷‍♂️"
We responded:
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that you've found our service quick and helpful, and that you're satisfied with the pricing. We're here to make sure all your insurance needs are met. Feel free to reach out if you need anything else!"
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Pierre

August 14, 2026

5 out of 5 rating by Pierre
"Nicole & her office have taken care of our need/needs in ways words don't describe. If you are in any part of Vermont near Williston, be advised that this thorough care & coverage provided thru StateFarm is bar none, top notch. Some things are just facts in this life. This is one of them. Thankyou, Nicole!!!!!"
We responded:
"Thank you for the five-stars, Pierre! We greatly appreciate you taking the time to leave us a review!"
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Geralyn Barrows

August 11, 2026

5 out of 5 rating by Geralyn Barrows
"Great service thank you !"
We responded:
"Geralyn, thank you for the 5 stars! I'm happy to hear you had a great experience with our service. We're always here if you need anything else!"
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Madison Neill

August 2, 2026

5 out of 5 rating by Madison Neill
"Great customer service and trustworthy, very reliable!"
We responded:
"Thank you, Madison! I'm happy to hear you found our customer service reliable and trustworthy. We strive to provide the best experience possible. Let us know if we can help with anything else!"
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Stephen Furkay

July 22, 2026

5 out of 5 rating by Stephen Furkay
"A stress crack appeared on my windshield so I reached out to State Farm for assistance with claim processing. I am also in the process of purchasing a Medigap plan through State Farm. Chris responded very quickly and arranged an appointment for the windshield replacement. He then reviewed and completed his part of the Medigap application on the same call. We had switched all our policies to State Farm after he showed us the considerable savings we could realize. That was great, and we have enjoyed working with him. We would highly recommend checking in with Chris and State Farm to look at your insurance options."
We responded:
"Thank you for your review, Stephen! I'm glad Chris was able to help you efficiently and that you're enjoying the benefits of switching your policies to us. We appreciate your recommendation and are here if you need anything else!"
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Betty Adams

July 20, 2026

5 out of 5 rating by Betty Adams
"Helpful,friendly staff"
We responded:
"Betty, thank you for taking the time to leave us a review! I'm happy to hear that you found our staff helpful and friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Roland Currier

July 17, 2026

5 out of 5 rating by Roland Currier
"Chris was awesome certainly worthy of five stars"
We responded:
"Roland, thank you for taking the time to leave us a review! I'm glad to hear that Chris provided you with such a positive experience. We're happy to have him on our team. Let us know if we can help with anything else!"
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Craig Canton

July 13, 2026

5 out of 5 rating by Craig Canton
"Great experience with this team."
We responded:
"Craig, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our team. We're always here to help if you need anything else!"
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Judy Wolf

June 18, 2026

5 out of 5 rating by Judy Wolf
"Great to get a local person answering the phone vs going through recorded message and selecting the best option. Received quote very soon after supplying information. Person was very pleasant to deal with."
We responded:
"Thank you, Judy! I'm happy to hear you appreciated the personal touch of speaking with someone directly and that you received your quote quickly. We strive to make the process as smooth and pleasant as possible. Let us know if we can help with anything else!"
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Lisbeth Bruce

June 17, 2026

5 out of 5 rating by Lisbeth Bruce
"Great customer service! Chris is very helpful and knowledgeable. Answered all my questions."
We responded:
"Thank you, Lisbeth! I'm happy to hear you appreciated our customer service. We're committed to providing excellent support and are always here for your insurance needs. Let us know if there's anything else we can do for you!"
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nancy goodrich

June 17, 2026

5 out of 5 rating by nancy goodrich
"Superb customer service! Friendly, knowledgeable and best of all available! Real people, not AI!"
We responded:
"Nancy, thank you for taking the time to leave us a review! I'm happy to hear that you appreciate our friendly and knowledgeable service. We always strive to be available and provide that personal touch. Feel free to reach out if you need anything else!"
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Erin Duval

June 11, 2026

5 out of 5 rating by Erin Duval
"Nicole and her team are excellent! She responded to questions on her days off. She got me much lower rates with better coverage than I had with my previous company. And they are kind and personable."
We responded:
"Erin, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Linda Turner

June 11, 2026

5 out of 5 rating by Linda Turner
"I highly recommend the Nicole Hibbard State Farm insurance office in Williston, Vermont. The cost of State Farm insurance was less than 1/2 of what I had been paying and with more amenities. PLUS, their service is 1,000 times better. They answer the phone! They call you back. They text with updates. They are professional and kind."
We responded:
"Thank you, Linda! I'm so happy to hear that you're satisfied with both the cost and the service at our office. We strive to be responsive and professional, and it's great to know that our efforts are making a difference for you. We're always here if you need anything else!"
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Kathy Browne

June 9, 2026

5 out of 5 rating by Kathy Browne
"Chris has been very helpful and responds quickly to questions!!"
We responded:
"Kathy, thank you for taking the time to leave us a review! I'm happy to hear that Chris has been helpful and quick to respond to your questions. We're here to make things easy for you. Let us know if we can help with anything else!"
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Ashley FitzGerald

June 5, 2026

5 out of 5 rating by Ashley FitzGerald
"Great at what she does. Nicole is very prompt and always can help when needed."
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm happy to hear that you find our service prompt and helpful. We strive to be there whenever you need us. Feel free to reach out if you need anything else!"